Content Quality Analyst of Content posted on Foodpanda portal was completely proof read and the content was executed to the system without errors every time. Every entry made by the data entry team has to pass through certain parameters and being a Quality Analyst I had to check all the entries met the parameters. Continuous Audits were made to monitor the quality of the data being entered on the web and also to monitor the performance of Data Entry Team. Regular training were provided by the Quality Analyst to guide the data team to work on the parameters and to avoid the errors.
Salary: INR 50,000 - 3,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Executive
Employment Type: Permanent Job, Full Time